FAQ
We answer the most common questions about our official house slippers: manufacturing, sizes, shipping, returns and gifts. If you need anything else, get in touch.
Are Marpen's football slippers official?
Yes. We make them in Spain under official licence from each club (Real Madrid, FC Barcelona, Atlético de Madrid, Real Betis, Sevilla FC, Cádiz CF and more), with the embroidered crest and team colours, and in sizes for the whole family.
Are you a manufacturer or a reseller?
We're the manufacturer. Marpen makes its house slippers in Spain (Elche, Alicante), with patented designs and official licences. Genuinely Made in Spain.
Are team slippers a good gift?
They're one of the safest gifts for any fan: useful, comfy, official and worn every day. Perfect for your father, your husband or your kids, and in sizes for the whole family.
What sizes are available?
We have sizes from children to adults, for the whole family. On each model's product page you can see the available sizes and their conversions.
How do I choose the right size?
Check our size guide before buying. If you're unsure between two numbers, we recommend choosing the larger size.
How long does shipping take?
We ship within 24/48 h throughout Spain. You'll receive tracking for your order by email as soon as it leaves the factory.
Can I return or exchange the product?
Yes. You have 30 days to return or exchange your order. If it's a gift and the size doesn't fit, exchanging is easy.
Can they be washed?
Most of our models can be gently hand-washed in cold water. Check the care label on each model to keep them looking like new.
Do you offer wholesale?
Yes. As manufacturers, we work with shops and distributors. Write to us at info@marpenslippers.com or visit our wholesale section.